1. Order Confirmation
By accepting these terms and conditions, and upon confirmation of the customer’s order, a written and binding agreement is entered into between the customer and fibr.cc. Once an order is completed on fibr.cc, the customer will automatically receive a confirmation of the purchase. In case of errors or omissions in the order fibr.cc reserves the right NOT to send the product to the customer, and thus cancel the order.
2. Age Restriction
If the customer is under 18, permission must be obtained from a parent or other person of authority.
Fibr.cc accepts the following payment methods: VISA, MasterCard and PayPal. If payment is by debit or credit card, the customer must enter all the necessary information on the card and, in the case of a transaction with 3D Secure, the security code. All information is sent securely to fibr.cc, using SSL (Secure Socket Layer) through an encrypted connection. This prevents any unknown and unauthorized sources from accessing customer information. As soon as Fibr.cc have received the payment, your order will be prepared and shipped. Fibr.cc does not store customer credit card information after completing the transaction. If payment is through PayPal, the customer can safely transfer money for the transaction with SSL (Secure Socket Layer) and an encrypted connection.
All prices include Danish VAT. Prices are without shipping or other services that fibr.cc may offer. Fibr.cc reserves the right to change prices at any time. On fibr.cc prices are shown in the following currencies: Danish Kroner (DKK) and Euro (EUR).
4. Local levies
Please note that local import duties vary by country and region. These taxes are to be paid by the customer.
Returns must be notified within 14 days of receipt. The item must be returned within 14 calendar days from the date of notification. The product must be returned in original packaging with hang tags and other labelling. A purchase can be undone, even though the product has been used. If the item is used, a specific assessment will be made of what a used item can be sold at to another consumer. A possible worthy degradation will be imposed on the buyer. Shipments do not include return label, and return costs are the responsibility of the customer. All returns that do not meet the above requirements will be rejected by fibr.cc. Please note that the customer must retain the receipt of the return shipment until the product is received and refunded by fibr.cc.
If the customer wishes to exchange an item, this can be done by placing a new order and returning the unwanted item. Once the returned product is received by fibr.cc, the item(s) is (are) refunded.
All products from fibr.cc come with a 2 year manufacturing warranty. This guarantee includes faults in the fabric, workmanship and other manufacturing related errors. The warranty does not apply to defects caused by normal wear and tear. For warranty claims please contact customer service at: firstname.lastname@example.org
Fibr.cc reserves the right to choose freight operator to ensure best price and service. All shipments are insured and Track & Trace information is e-mailed to the customer upon dispatch from fibr.cc.
Shipping times: Europe 1-3 business days, outside Europe 3-5 days. Fibr.cc accepts no responsibility for delays in customs processes outside the EU. Shipping times are guidelines. Shipping costs vary from country to country. The prices are shown on fibr.cc and are added to the order at checkout. Customer Service is at the customer’s disposal to answer any questions regarding shipping costs on email@example.com, tel +45 2656 2076
Fibr.cc reserves the right to request additional shipping costs from the customer on orders for multiple items.
Fibr.cc treats customer information with discretion. No information will be disclosed to third parties.
10. FIBR.CC uses the following cookies
11. Company Information
WWW.FIBR.CC is the official online shop for Fibr ApS.
Fibr Aps is governed by Danish law and registered in Denmark at:
Fibr ApS, Ermelundsvej 98, 2820 Gentofte
VAT: DK 36 48 83 79
Tel: +45 2656 2076